We would like to inform our valued partners that Sumitomo Mitsui Banking Corporation (SMBC) is currently experiencing a system outage, which is temporarily affecting our settlement processing.
We sincerely apologize for any inconvenience this may cause and understand the potential impact on your business operations. Please be assured that we are working closely with SMBC to resolve the issue as swiftly as possible.
At all times, ensuring a seamless merchant experience remains our top priority. We will continue to monitor the situation closely and provide timely updates as more information becomes available.
We would also like to express our deepest condolences to everyone affected by the recent earthquake. Our thoughts are with all those impacted, and we wish for a swift recovery and restoration in the affected regions.
For any inquiries or assistance, please contact our Customer Service Team at 0120-58-7070 (available Monday to Friday, 10:00 AM-6:00 PM), or get in touch with your Business Development Manager.
We greatly appreciate your understanding and cooperation during this time.