F&B POS systems do not only provide basic functions of ordering and checkout, but many of them have developed into a comprehensive catering system with functions such as reservation management, inventory management and connection to takeaway platforms, which not only improves operational efficiency and saves costs, but also enhances customer satisfaction. In this article, we have selected 7 major POS systems for restaurant owners, comparing the functions, advantages, disadvantages and prices of each system, to help you choose the best POS system for your business.
The full name of POS is Point of Sale (POS), and F&B POS system is a kind of operation management software system for restaurants, cafes, bars and other catering industries. An ideal POS system helps to strengthen the communication between the floor and the kitchen, enhance the ordering efficiency, and manage the queuing process efficiently to increase the table turnover rate.
A POS system usually consists of both software and hardware, with the hardware including POS terminals (commonly known as POS machines), printers, scanners and cash drawers. The POS software management system is multi-functional, including the management of merchandise, ingredients inventory, kitchen operation, floor orders, queuing flow, reservations, takeaway orders, table usage and promotions, and other operational areas.
1. Self-service ordering by customers Streamlining floor manpower
Some restaurant POS systems provide QR code self-ordering function. Customers can scan the QR code after being seated to place orders, and then connect to the kitchen printer to print out the order details immediately, which speeds up the ordering process and reduces the workload of the staff on the floor. The electronic self-ordering function also helps you to update the menu at any time, or automatically change the dishes displayed on the menu according to the time slots you have ordered.
2. Inventory Records for Accurate and Efficient Stock Preparation
The POS system allows you to check the inventory and consumption of ingredients and set up incoming, outgoing and inventory alerts to remind you to stock or dispose of expired ingredients, and to adjust the stock level according to the amount of ingredieants used and business performance. This improves the efficiency of ingredient management and reduces ingredient waste and costs.
3. Shorten waiting time and improve customer satisfaction
Some POS systems are equipped with hardware and software such as queuing machines, reservation systems and table usage management. Through the seating or pick-up call system, customers can self-serve chips and grasp the queuing status in real time, and at the same time accelerate the speed of seating and takeaway pick-up, and at the same time improve customer satisfaction and queuing management efficiency.
4. Capture real-time turnover and adjust operation strategy quickly
Most restaurant POS systems can also integrate turnover, average unit price, discount utilisation rate, number of customers, number of members, preparation time and other accurate data and reports, helping restaurants to understand revenue and sales volume in real time, and helping to formulate strategies.
5. Connect with POS card machine to speed up the collection efficiency
To meet the trend of cashless transaction, connecting with POS card machine that supports multiple payment methods not only increases the number of collection methods and flexibility, but also synchronises the billing information of customers immediately after connecting with the card machine, eliminating the need to manually enter the billing amount again and again, which also helps to reduce the error rate of collection and improve the efficiency of collection.
Eats365 offers comprehensive management functions and POS built on cloud.
Features:
✅ Online ordering
✅ Floor management: Order placement app, electronic menu and self-scan ordering, in-store and out-of-store dynamic electronic menu display, queuing/pick-up call sign system
✅ Membership management
✅ Kitchen delivery management system
✅ Logistics management: 3rd party ingredient inventory system, 3rd party accounting system
✅ Order at table: iPad/Android self-service ordering machine.
Benefits:
✅ Connected with KPay Smart POS Terminal and major takeaway platforms.
✅ Easy to use, multi-functional
✅ iPad cloud-based system with real-time data updates
✅ Comprehensive functionality covering restaurant operations, you can choose the system according to the business needs of different functional combinations of the programme
✅ Real-time data synchronisation with third-party software and hardware
Charges (excluding application system):
1. POS Basic Plan (suitable for small shops): HK$188/month (annual payment); HK$488/month (monthly payment)
2. POS Advanced Plan (suitable for large-scale restaurants): HK$488/month (annual payment); HK$588/month (monthly payment)
** Existing KPay merchants can enjoy exclusive promotional rates immediately to enjoy the service at a more favourable price. For more details, click ‘Get Started’ below to contact KPay's digital transformation experts!
The product accelerates the integration of online and offline, enhances the digital service of stores, and covers retail, catering, logistics and other areas. Currently, the catering POS system is suitable for cafes, fast food shops, hand-held beverage shops and take-away points.
Features:
✅ QR code ordering
✅ Kitchen dispensing & Printout management
✅ Dining table seat utilisation management
✅ Smart menu: Customise the time slots for menu supply, automatically update the breakfast, lunch, tea and dinner menu.
✅ Report Analysis
✅ Smart menu: Automatically update the breakfast, lunch and dinner menu at the time of serving
✅ Report analysis
✅ Connect with KPay Smart POS Terminal
✅ Simple and easy-to-understand interface, easy for staff to get started.
✅ Auto-sync function, whether online, QR code or direct order, all information will be synchronised to the backend in real time.
✅ Real-time reports to understand your restaurant's business performance in real time.
Charges (Included in the application system):
1. For Takeaway (Beverage & Takeaway): around HKD 500/month
2. For F&B (Tableside solution): around HKD 983/month
3. For Scan-to-Order (OMO management): around HKD 1,150/month
** Currently, KPay merchants can enjoy exclusive promotional rates immediately to enjoy the service at a more favourable price. For more details, click ‘Get Started’ below to contact KPay's digital transformation experts!
Caterlord provides a one-stop sales platform from shop management to QR ordering, and at the same time, it supports online catering shops and connects with major takeaway delivery platforms.
Features:
✅ Self-service / QR code ordering
✅ Kitchen management
✅ Operational data
✅ Connection to takeaway ordering platform
✅ Caterlord membership System
✅ Intelligent food ordering function: choose your own set of ingredients according to your customers' requirements.
✅ Manage multiple brands and shops in one account
Benefits:
✅ Coverage of different catering scenarios.
✅ Supports connection to all major delivery platforms
Charges: Please enquire for details.
Serving more than 1,200 restaurants, the company provides a full range of RicePOS systems to help various types of restaurants, such as cafes, noodle bars, ramen, Chinese, Western, pubs, tea drinking and takeaways, etc., to save costs and improve operational efficiency.
Features:
✅ CRM membership system
✅ POS ordering system
✅ Coupon & marketing system
✅ Table code ordering
✅ Takeaway ordering system
✅ Centralised menu management
✅ Cloud queuing system
✅ Table management
Benefits:
✅ Mobile (e.g. mobile phone) catering management system.
✅ Convenient ordering function, support multiple ordering methods such as table ordering, reservation ordering and take-away mode.
✅ Cloud synchronisation for different devices
✅ Provide data analysis to show the trend of change.
✅ Provide personalised corporate customisation to build brand image and enhance recognition.
Charges: For plan charges, please contact KPay digital transformation consultant for more details.
Adopted by more than 1,000 local restaurants, it is designed to help catering companies manage their business more efficiently, create higher-rated marketing programmes and provide the best customer experience. Suitable for Chinese restaurants, hot pots, buffet restaurants, Japanese restaurants and cafes.
Features:
✅ DimPOS order placement system
✅ Remote order placement system
✅ Self-service ordering system
✅ DimShop online shop system
✅ POS hardware device
✅ Menu Setting
✅ AI data analytics & marketing
✅ DimCare service plan
Benefits:
✅ Connection with DimOrder App for cross-district delivery to expand cross-district customer base.
✅ Real-time management of orders, profit statement, ingredient control and access to real-time restaurant information, etc.
✅ Convenient for staff to place orders on mobile devices.
✅ Support marketing needs, such as freight discounts and festive promotions.
Charges: For detailed plan charges, please contact KPay digital transformation consultant for more details.
inline provides booking management, waitlist management and customer management services, automating the booking process with cloud-based operations to improve efficiency, reduce staffing costs and shorten customer waiting time. inline is now expanding its business to other regions and supports multi-language interfaces.
Features:
✅ Booking management
✅ Waiting management
✅ Online takeaway/delivery service
✅ Flexible booking function
✅ Pick-up service
✅ Customer management CRM system
✅ Corporate ordering
✅ Micromarketing solution
Benefits:
✅ Three management functions to improve booking efficiency: reservation management, waitlist management and customer management.
✅ Dedicated booking and meal reservation webpage for restaurants to automatically record and send SMS or e-mail for confirmation.
✅ Customers can register directly online without downloading the app, reducing the time for manual registration.
✅ Guest management system supports importing existing members‘ information and recording guests’ special preferences and needs, so as to have a comprehensive understanding of customers' profiles.
✅ Micro-KOL marketing solution to help businesses develop potential customer base.
Charges: For detailed plan charges, please contact KPay digital transformation consultant for more details.
An intuitive and easy-to-use cash register application for managing retail, restaurants and cafes, Loyverse offers free features for start-up restaurants.
Features:
✅ POS system
✅ Dashboard
✅ Kitchen display system
✅ Customer display system
Pros:
✅ Free solution to help small restaurants to save cost and increase efficiency.
✅ Turns a smartphone or tablet into a powerful POS system to manage sales, inventory and staff with ease
✅ Supports over 25 languages and is recognised on Android and iOS in over 170 countries.
Charges:
The Loyverse POS system, dashboard, kitchen display system and customer display system are all free. However, additional features such as staff management, advanced inventory management, ordering and sales tracking and reporting are available at an additional cost.
For more information, click ‘Get Started’ below to speak to a KPay digital transformation specialist!
KPay 4 Unique Advantages
1. Connection with POS system to reduce collection errors and omissions: KPay smart POS cash registers are connected to the restaurant POS system, which synchronises billing information instantly and eliminates the need for repeated manual input. This improves collection efficiency and reduces input errors and omissions.
2. Simple procedure: KPay is familiar with your business needs and background, no need to re-submit business documents, your digital transformation consultant will complete the ordering procedure for you.
3. Personalised recommendation: Our digital transformation consultants will compare the functions of major restaurant POS systems for you according to your needs, and then recommend the most suitable system for you. All software platform interfacing and testing are handled by us to ensure data security and smooth operation. You don't need to bother to understand and compare different systems, allowing you to focus on business management and quality of food and beverage.
4. Personalised follow-up: KPay will also arrange a dedicated staff to guide merchants on how to operate the restaurant POS system, and continuously follow up on users' experience to provide you with more personalised and comprehensive consultation and follow-up services.
Click ‘Get Started’ below to contact KPay's digital transformation experts to learn more!