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Product tutorial | How to add a payee in Fast Payment Account?
KPay
29 November 2024
The “Payee management” feature on the KPay platform allows users to efficiently add payees, manage transaction records, and select frequent payees, eliminating the need to re-enter details for each bill payment. This guide will show you how to create, manage, and edit payees, as well as export transaction records.
Introduction

The “Payee management” feature on the KPay platform allows users to efficiently add payees, manage transaction records, and select frequent payees, eliminating the need to re-enter details for each bill payment. This guide will show you how to create, manage, and edit payees, as well as export transaction records.

How to add a payee?

Step 1: Log in to the KPay App and click "Payee management" on the "Pay-Out" page.
 

Step 2: Click the "+" icon in the top right corner.
 

Step 4: Enter the required payee details and click "Create payee."

  • Bank/country of the payee
Supported countries/region
AustraliaMexicoSouth AfricaMalaysia 
South KoreaJapanThailandThe Philippines
UAEHong Kong SARUSA 
UKNew ZealandSingapore  
  • Account currency type
Type of account currency
AUDJPYTHBPHPEUR
HKDKRWMYRAEDMXN 
CNYNZDSGDGBPUSD
  • Payment methods
Supports local transfers and global remittances
Local transfersglobal remittances
FPS
ACH
RTGS
SWIFT
SWIFT
  • Bank code and account number
  • Account name
  • "Business" or "Individual" name and country/region

 

Step 5: Once the payee is created, you can choose "Pay this payee" to make a payment, "Create new payee" to add another, or "Return to payee list" to exit.

 
How to edit or delete a payee?

Edit a payee

Step 1: Log in to the KPay App and click "Payee management" on the "Pay-Out" page.
 

Step 2: Enter the payee's name in the search bar or scroll to select the payee card.
 

Step 3: Click the "..." icon on the bottom left of the payee card.
 

Step 4: Click "Edit".
 

Step 5: Enter the changes and click "Confirm" to update.


Delete a payee

Step 1: Log in to the KPay App and click "Payee management" on the "Pay-Out" page.
 

Step 2: Enter the payee's name in the search bar or scroll to select the payee card.
 

Step 3: Click the "..." icon on the bottom left of the payee card.
 

Step 4: Click "Delete" to remove the payee.

How to search / view / export the transaction records of payees?

Step 1: Log in to the KPay App and click "Payee management" on the "Pay-Out" page.
 

Step 2: Select the payee and click "Pay records" at the bottom right of the payee details.
 

Step 3: To search specific records, filter by "Payment status," "Pay at," "Submitted at," "Approver," "Submitter," or “Payment Method.”
 

Step 4: Once you have the records, click "Export" in the top right, choose the format, payment date, and email address to send the records.


For any product-related inquiries, feel free to call our customer service team at 3706-7828 during office hours (Monday to Sunday, 10 AM - 10 PM). We are here to help!

 

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